Returns Policy

Thank you for shopping with us at Sonyalittlestore. We strive to ensure your satisfaction with every purchase. Please review our returns policy below:

  1. Eligibility for Returns:

    • We accept returns for items that are not made to order and are eligible for return as per our standard return policy.
    • Items made to order ( All of our Planner Stickers and Wall Prints) are not eligible for returns unless they are faulty or damaged upon receipt.
  2. Conditions for Returns:

    • Items eligible for returns must be unused, undamaged, and in their original packaging.
    • Returns must be initiated within 7 of the delivery date.
    • Proof of purchase is required for all returns.
    • The return shipping costs are the responsibility of the customer unless the item is faulty or damaged.
  3. Process for Returns:

    • To initiate a return, please contact our customer service team at hello@sonyalittlestore.com
    • Provide your order number and details regarding the item you wish to return.
    • Once your return request is approved, we will provide you with instructions on how to proceed with the return.
  4. Refund or Exchange:

    • Refunds will be issued to the original payment method used for the purchase.
    • If an exchange is requested, it will be subject to product availability.
    • Refunds or exchanges will be processed upon receipt and inspection of the returned item.
  5. Exceptions:

    • Items that are customized or made to order are exempt from our standard returns policy unless they are faulty or damaged.
    • For items that are damaged or faulty, please contact us immediately upon receipt to arrange for a replacement or refund.
  6. Contact Us: If you have any questions or concerns regarding our returns policy, please feel free to contact our customer service team at sonyalittlestore@gmail.com

Note: This returns policy is subject to change without prior notice. Please refer to our website for the most up-to-date information regarding returns and exchanges.